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Frequently Asked Questions

Answers to the questions families ask most often.

What services does Domira provide?

We provide non-medical home care services including personal care (bathing, dressing, grooming, mobility assistance), companion care, homemaking, Alzheimer's and dementia care, post-hospital recovery support, and extended hour or overnight care. We do not provide skilled nursing, physical therapy, or other clinical services.

How is home care different from home health care?

Home care is non-medical support for daily living: bathing, meals, companionship, housekeeping, and safety supervision. Home health care is medical care provided by licensed nurses and therapists, typically ordered by a physician. Many families use both services together. For a detailed comparison, visit our Home Care vs Home Health page.

Do I need a doctor's referral to start care?

No. Non-medical home care does not require a doctor's order or referral. You can contact us directly and we will guide you through the process from there.

How quickly can care begin?

In most cases, we can have a caregiver in place within 24 to 48 hours of completing the initial assessment. If the situation is urgent, such as a hospital discharge, we prioritize placement and work to have someone available as soon as possible.

How much does home care cost?

Care is tailored to the individual, including the level of support, schedule, and overall goals. Because of that, pricing is developed based on each specific situation rather than a fixed published rate. We are happy to talk through your needs and provide a clear, personalized plan so you know exactly what to expect. For more details, visit our Cost of Care page.

Does insurance cover home care?

Long-term care insurance often covers non-medical home care services. Medicare generally does not cover non-medical home care, though it may cover skilled home health services ordered by a physician. Veterans may also qualify for the Aid and Attendance benefit. We can help you understand your coverage and coordinate with your insurance provider.

How do you select caregivers?

We select caregivers based on experience, reliability, temperament, and compatibility with the client. Before care begins, we conduct a thorough assessment and match the caregiver to the individual based on care needs, personality, and preferences. We assign a primary caregiver and a consistent backup so the client sees familiar faces every visit.

What if we are not satisfied with our caregiver?

We will reassign a new caregiver at no additional cost. The relationship between the caregiver and client is essential to the quality of care, and we want every family to feel confident and comfortable with the person in their home.

Is there a minimum number of hours?

Yes, we have a minimum of 4 hours per visit. This ensures the caregiver has enough time to provide meaningful support rather than rushing through tasks. Many families start with a few visits per week and adjust from there.

Are you licensed?

Yes. Domira Home Care is a licensed home care provider in the state of Texas. All caregivers are screened, background-checked, and trained before they begin working with clients.

What areas do you serve?

We serve communities throughout North Texas including Frisco, McKinney, Plano, Allen, Prosper, Celina, Dallas, and surrounding areas. For a complete list, visit our Locations page.

How do I get started?

Call us at 972-600-2660 or schedule a free consultation. We will talk through your situation, answer your questions, and build a care plan tailored to your family's needs.

Still Have Questions?

We're happy to help. Give us a call or schedule a free consultation.